SURCHARGING CHANGES

Yes. The card brands have very specific rules about calculating the surcharge, the types of cards that can be surcharged, and the verbiage that must be displayed on the receipt / payment checkout page. Adding a fee to all cards is a violation of card association rules and is subject to fines and penalties.

No. The card brands do not allow selective surcharging by customer as it represents a form of discrimination.

Once the card number and dollar amount of the transaction are fully entered, our sophisticated software will connect into the issuing bank and determine the surcharge in real time. This amount will be displayed before the transaction is processed.

Yes. The card brands require a registration in order to be compliant with surcharging. Our team will complete the registration on your behalf.

No. The surcharge percentage is predetermined to cover the cost of acceptance.

Yes. Our software will allow you to run reports, drill down into individual batches, and see the base amount, the surcharge amount, and the total for each transaction processed. This provides for easy reporting and reconciliation.

Payments can be accepted by using our credit card machine, by clicking on a link that will direct them to a hosted payment page, or by making a payment on your website using an API. The easiest and most common solution is the hosted payment page which will sit as an overlay on your website.

Yes. You will have a dedicated link that can be sent to customers via email and text messaging. Once they click on the link, they will be directed to a hosted payment page where they can make a payment.

Yes. Our development team can easily add custom fields to your hosted payment page at no cost to you. For example, you may want to collect a Customer ID # or Invoice #.

Yes. The software portal allows you to manage multiple accounts through the same portal, even if the accounts correspond to different legal entities.

Using a mathematical formula, you can create a base transaction amount to generate a desired amount that will include the surcharge.

Desired Total Amount [DTA]
Factor [FAC] = .0291 (2.91%)
Reduction Amount [RDA]
Adjusted Amount Before Surcharge [ABS]
Surcharge Multiplier [SCM] = 1.03 (103%)

Let's use $1,000 as a sample transaction:

Step 1
Set DTA
DTA = $1,000 (this example is using $1,000)

Step 2
Set FAC = .0291 (this is constant; always .0291)

Step 3
Calculate the RDA
RDA = DTA * FAC
RDA = $1,000 * .0291
RDA = $29.10

Step 4
Calculate the ABS
ABS = DTA - RDA
ABS = $1,000 - $29.10
ABS = $970.90

Step 5
Verify the DTA
DTA = ABS * SCM
DTA = $970.90 * 1.03 = $1,000.027

Note
Due to rounding, the DTA may be off by $0.01 or $0.02. If a rounding error occurs, reduce the ABS by $0.01 and rerun Step 5.

DTA = $970.89 * 1.03 = $1,000.01 ❌

DTA = $970.88 * 1.03 = $1,000.00 ✅

By using a base transaction amount of $970.88, the total transaction, including the 3.00% surcharge, will be exactly $1,000.00.