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      • CARDX
      • COMPREHENSIVE ANALYTICS
      • REDUCED EXPENSES
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      • COLLECTING PAYMENTS
      • ENHANCED REPORTING
      • RECURRING BILLING
      • CUSTOMER LOOKUP
      • VIRTUAL TERMINALS
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      • UNDERWRITING PROCESS
      • APPLICATION INSTRUCTIONS
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      • SIGNATURE PAGE
      • ZERO COST CREDIT ADDENDUM
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      • SUPPORTING DOCUMENTS
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      • GENERAL FILE UPLOAD
      • NEW MERCHANT TO DO LIST
      • WEBSITE REQUIREMENTS
      • TRANSACTION FEE IMPACT
      • SAMPLE AUTHORIZATION FORM
      • DOCUMENT LIBRARY
      • AUTHORIZE.NET
      • CONVERGE
      • FIND MY IP ADDRESS
      • NDA REQUEST
      • MAKE A PAYMENT
    • ABOUT US
      • THE VELOCITY STORY
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      • GOOGLE REVIEWS
      • MISSION
      • OUR VALUES
      • PROCESSING PLATFORM
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      • CLIENT PORTAL
      • PCI ELECTION
      • PCI COMPLIANCE
      • CONVERGE FIRST AID
      • CARDX TRAINING SCHEDULE
      • FRAUD AND CHARGEBACKS
      • CREDIT CARD TERMINALS
      • CHANGE REQUEST
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    • SEND US A REFERRAL
Velocity ProcessIng

305-917-7000

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CREDIT CARD TERMINALS

Search for your device and review our support guides. If you can't find what you're looking for, or you prefer to have a technical support representative on the phone, please call our 24/7 support team at 800-725-1243.

SELECT DEVICE

INGENICO DESK 3500

INGENICO DESK 3500

INGENICO DESK 3500

Terminal Password : 16G36120

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INGENICO MOVE 5000

INGENICO DESK 3500

INGENICO DESK 3500

Terminal Password : 16G36120

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WHAT ARE YOU TRYING TO ACCOMPLISH WITH THE DESK 3500?

WHAT'S IN THE BOX? (DESK 3500)

QUICK REFERENCE GUIDE (DESK 3500)

QUICK REFERENCE GUIDE (DESK 3500)

View a list of the items found in the box for the Ingenico Desk 3500 device.

SHOW ME >

QUICK REFERENCE GUIDE (DESK 3500)

QUICK REFERENCE GUIDE (DESK 3500)

QUICK REFERENCE GUIDE (DESK 3500)

View a Quick Reference Guide for the Ingenico Desk 3500 device.

SHOW ME >

CONNECTION (DESK 3500)

CONNECTION (DESK 3500)

CONNECTION (DESK 3500)

Learn how to connect and install your Ingenico Desk 3500 device.

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KEY LOAD (DESK 3500)

CONNECTION (DESK 3500)

CONNECTION (DESK 3500)

Learn how to perform a key load on your Ingenico Desk 3500 device.

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WHAT'S IN THE BOX? (DESK 3500)

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1. Ingenico Desk 3500

2. Connection Hub (Magic Box)

2. Connection Hub (Magic Box)

The Ingenico Desk 3500  is your new credit card processing device. Payments can be made using chip cards, NFC (i.e., ApplePay), or through manual data entry.

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2. Connection Hub (Magic Box)

2. Connection Hub (Magic Box)

2. Connection Hub (Magic Box)

The connection hub is where all plugs and peripheral devices (optional PIN Pad) are connected. The built-in jacks include "ETH", "IN", "RS232", and a "lightning bolt icon".

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3. AC Adapter

2. Connection Hub (Magic Box)

3. AC Adapter

The AC adapter will supply power to your Ingenico Desk 3500. The circular tip of the adapter will connect into the connection hub (magic box) using the "lightning bolt icon" jack. The other end will connect into the power cord. 

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4. Power Cord

6. Thermal Paper Rolls

3. AC Adapter

One end of the power cord will connect into the AC adapter and the other end will plug into the wall or surge protector.

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5. Ethernet Cable

6. Thermal Paper Rolls

6. Thermal Paper Rolls

The high-speed ethernet cable will connect into the connection hub (magic box) using the "ETH" jack. The other end will connect into your router, switch, or wall jack.

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6. Thermal Paper Rolls

6. Thermal Paper Rolls

6. Thermal Paper Rolls

Two (2) rolls of thermal paper are included. One (1) roll has already been placed into your Ingenico Desk 3500 and the other is a replacement roll. Dimensions are 2.25" x 50'.

QUICK REFERENCE GUIDE (DESK 3500 / MOVE 5000)

Download PDF

CONNECTION (DESK 3500)

DESK 3500 KEY LOAD

WHAT ARE YOU TRYING TO ACCOMPLISH WITH THE MOVE 5000?

WHAT'S IN THE BOX? (MOVE 5000)

QUICK REFERENCE GUIDE (MOVE 5000)

QUICK REFERENCE GUIDE (MOVE 5000)

View a list of the items found in the box for the Ingenico Move 5000 device.

SHOW ME >

QUICK REFERENCE GUIDE (MOVE 5000)

QUICK REFERENCE GUIDE (MOVE 5000)

QUICK REFERENCE GUIDE (MOVE 5000)

View a Quick Reference Guide for the Ingenico Move 5000 device.

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WHAT'S IN THE BOX? (MOVE 5000)

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1. Ingenico Move 5000

2. Charging Station (Optional)

2. Charging Station (Optional)

The Ingenico Move 5000  is your new wireless credit card processing device. Payments can be made using chip cards, NFC (i.e., ApplePay), or through manual data entry.

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2. Charging Station (Optional)

2. Charging Station (Optional)

2. Charging Station (Optional)

The Ingenico Move 5000 charges through a direct connection or an optional charging base station. The terminal is fully wireless and does not need to be placed in the base station to process transactions. 

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3. Battery

2. Charging Station (Optional)

4. AC Adapter

The Ingenico Move 5000 comes with a battery that will allow your wireless terminal to be used without being connected to a power supply.

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4. AC Adapter

5. Thermal Paper Rolls

4. AC Adapter

The primary AC adapter will supply power to your Ingenico wireless terminal for charging. The optional AC adapter will will supply power to your Ingenico charging base.

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5. Thermal Paper Rolls

5. Thermal Paper Rolls

5. Thermal Paper Rolls

Two (2) rolls of thermal paper are included. One (1) roll has already been placed into your Ingenico Move 5000 and the other is a replacement roll. Dimensions are 2.25" x 50'.

MOVE 5000 KEY LOAD

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