CREDIT CARD TERMINALS
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WHAT ARE YOU TRYING TO ACCOMPLISH WITH THE VX520?
VX520 CONNECTION
VX520 DISCONNECTION
VX520 DISCONNECTION
Learn how to properly connect your VeriFone VX520 device.
VX520 DISCONNECTION
VX520 DISCONNECTION
VX520 DISCONNECTION
Learn how to properly disconnect your VeriFone VX520 device.
VX520 KEY LOAD
VX520 TIME & DATE CHANGE
VX520 TIME & DATE CHANGE
Learn how to perform a key load on your VeriFone VX520 device.
VX520 TIME & DATE CHANGE
VX520 TIME & DATE CHANGE
VX520 TIME & DATE CHANGE
Learn how to update the time and date on your VeriFone VX520 device.
VERIFONE VX520 CONNECTION
Step 1
Verify that your terminal is the "VeriFone VX520". The model number is located in the upper right-hand corner of the device.
Step 2
Remove the protective plate from the back of the terminal to expose the available connection jacks.
Step 3
If applicable, connect your telephone cord above the blue phone icon.
Step 4
If applicable, connect your internet cord below the grey "ETH" icon.
Step 5
If applicable, connect your telephone cord above the blue phone icon.
Step 6
If applicable, connect your PIN Pad cord above the turquoise "RS232" icon.
Step 7
Connect the two-prong power supply into a standard 110v electrical outlet, then connect the circular tip of the power supply to the terminal above the green lightning bolt.
Step 8
Arrange all of the connecting wires towards the top and replace the protective plate on the back of the terminal.
Step 9
Wait approximately 3 minutes while the terminal automatically powers on and loads the necessary files.
Step 10
Once the files are loaded, select "Elavon" to activate the credit card application (this is only performed on the initial power cycle). Depending on your terminal software, "Elavon" may be displayed next to the F2 key or the F3 key.
VERIFONE VX520 DISCONNECTION
Step 1
Verify that your terminal is the "VeriFone VX520". The model number is located in the upper right-hand corner of the device.
Step 2
Remove the protective plate from the back of the terminal to expose the available connection jacks.
Step 3
Disconnect the power plug from your electrical outlet or surge protector, not the circular tip of the power supply.
Step 4
If applicable, disconnect your telephone cord located above the blue phone icon.
Step 5
If applicable, disconnect your PIN Pad cord located above the turquoise "RS232" icon.
Step 6
Disconnect the circular tip of the power supply from the terminal located above the green lightning bolt icon. You may need to turn the circular tip of the power supply a quarter turn as there is a locking pin that prevents the cord from falling out.
Step 7
Connect the two-prong power supply into a standard 110v electrical outlet, then connect the circular tip of the power supply to the terminal above the green lightning bolt.
Step 8
Replace the protective plate from the back of the terminal.
VERIFONE VX520 KEY LOAD
Step 1
From the main screen, press the green "ENTER" key.
Step 2
If "Public Keys" is not on the screen, press the purple "MORE" key (located above the "1" key) until you see "Public Keys".
Step 3
Press the "F" key next to the words "Public Keys" as displayed on the screen (typically "F1").
Step 4
Note: The "Alpha" key is the black key located above the "2" key. Enter the following password when prompted: "1", "ALPHA", "ALPHA", "6", "6", "8", "3", "1". Then press the green "ENTER" key.
Step 5
Press the "F" key next to the words "Public Key Load" as displayed on the screen (typically "F2").
Step 6
The terminal will display "EMV Key Load" or "Receiving". This will take a few minutes.
Step 7
Upon completion the terminal will return to the main screen.
VERIFONE VX520 TIME & DATE CHANGE
Step 1
Verify that your terminal is displaying the options from the main screen (i.e. Sale, Refund, Void, Settlement).
Step 2
Press the green Enter key.
Step 3
Press the F Key corresponding to Setup (typically F2).
Step 4
Enter the following password when prompted: "1", "ALPHA", "ALPHA", "6", "6", "8", "3", "1".
Step 5
Press the green "ENTER" key.
Step 6
Press the purple More key (located above the #1 key) until you see Date/Time.
Step 7
Press the F key corresponding to Date/Time (typically F4).
Step 8
Enter the current date (format = MMDDYYYY).
Step 9
Press the green Enter key.
Step 10
Enter the current time (format = HHMMSS). HH must be between 0-24 as the terminal uses military time. Always use 30 for the seconds. Examples (10:30AM = 103030, 2:30PM = 143030).
Step 11
Press the green Enter key.
Step 12
Press the red "X" key until you return to the main screen.
Velocity Processing is a registered Independent Sales Organization (ISO) / Member Service Provider (MSP) of Elavon, Inc. Georgia, a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN. Elavon has been processing electronic payments for 37 years and maintains an "A+" rating with the Better Business Bureau.
"Visa", "MasterCard", "American Express", "Discover", "OptBlue", "Apple Pay", "VeriFone", "ARB", "CIM", "PulsePoint", "Global Learning Lab", and "CardX" are trademarks and/or service marks of their respective owners.
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