SMS Privacy Policy

How we handle information in connection with our text message notifications.

SMS Notifications & Your Privacy

This SMS Privacy Policy describes how information is handled in connection with our text message notification service. It applies only to SMS notifications and supplements our main Privacy Policy. We are committed to handling any information responsibly and securely.

What Our Messages Contain

Our text notifications are transactional alerts related to call screening. A message may include a caller's phone number, the caller's stated name and reason for calling, and a secure link to accept or route the call. We do not send marketing or promotional text messages.

Message Frequency

Message frequency varies and depends on the number of incoming calls that require screening. You may receive multiple messages during periods of high call volume, or none at all when there are no screened calls.

No Sharing of Mobile Information

No mobile information — including mobile phone numbers and SMS opt-in or consent data — will be shared with, sold to, or rented to third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent are not shared with any third parties.

Rates, Opt-Out & Help

Message and data rates may apply. You can reply STOP at any time to stop receiving messages, and reply HELP for assistance. Opting out will end the text notifications.

How To Contact Us

If you have questions about this SMS Privacy Policy or our text message practices, you can reach us in several ways:

• Call us at 305-917-7000
• Send a certified letter to:
Velocity Processing, LLC 401 E. Las Olas Blvd Suite 802 Fort Lauderdale, FL 33301