Transaction Verification
Protecting your business and the cardholder.
Safeguard Explained
Every payment transaction carries a unique risk profile that must be carefully evaluated to protect the merchant, cardholder, acquiring bank, issuing bank, and the integrity of the payment ecosystem. Certain transactions require enhanced monitoring, documentation, or direct verification based on card brand regulations, merchant activity, transaction characteristics, and fraud indicators. By reviewing unusual activity, validating transaction details, and confirming legitimacy when necessary, all parties are protected.
Validate Explained
When a transaction or settlement batch is identified for review, funding may be temporarily suspended while a fraud analyst conducts a comprehensive validation process. The analyst evaluates the merchant account, transaction characteristics, processing history, and applicable card brand requirements to determine the documentation necessary to verify the legitimacy of the transaction. Depending on the circumstances, this may include invoices, executed contracts, proof of service or delivery, signed credit card authorizations, customer contact information, or direct communication with the cardholder.
Deposit Explained
Once all requested documentation has been received and the validation process has been successfully completed, the transaction or settlement batch is approved for release. Following confirmation that the activity complies with applicable card brand regulations, underwriting requirements, and fraud prevention standards, any temporary funding hold is removed and the merchant’s funds are released through the normal settlement process.