VX820 Disconnection

Failure to make the correct disconnections in the proper order may result in a loss of functionality or equipment failure of your PIN Pad. Please follow these step-by-step instructions when disconnecting your VeriFone VX820 PIN Pad to ensure that all disconnections are made properly. Images with identification references have been provided for additional guidance. For 24/7/365 technical support, please call 800-725-1243 and have your merchant identification number available.
ActionStep #Instruction
Reminder1Use the images below as a reference for identifying your terminal and connections [A], [B], [C], [D], and [E].
Verification2Verify that your PIN Pad is the "VeriFone VX820".
Access3Remove the protective plate [E] from the back of the terminal.
Disconnection4Disconnect the terminal's power plug from your electrical outlet or surge protector, not the circular tip of the power supply [A].
Disconnection5Disconnect your PIN Pad cord [B] located above the turquoise "RS232" icon.
View6View the VX820 Connection Instructions if you will be connecting a new VX820 PIN Pad.
VX820 [PIN Pad] Front VX520 [Terminal] Back
vx820 vx520-rear-ids
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