ORIGINAL FORM OF PAYMENT
All refunds will be provided to the original form of payment.
CREDIT AND DEBIT CARD PAYMENTS
All refunds issued to a credit card or debit card will initiate an electronic notification to you containing a receipt. Please note that once a refund has been processed, the issuing bank (i.e., the bank that issued your credit card or debit card) may take up to 10 business days to post the refund back to your account.
Equipment that is purchased from Velocity carries a one year warranty. Purchased equipment may be returned for a full refund within 10 days of purchase. After 10 days, equipment may not be returned for a refund. Should you desire to exchange the equipment, there may be additional costs involved.
Velocity Processing is a registered Independent Sales Organization (ISO) / Member Service Provider (MSP) of Elavon, Inc. Georgia, a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN. Elavon has been processing electronic payments for 37 years and maintains an "A+" rating with the Better Business Bureau.