PRIVACY AND YOUR INFORMATION
Velocity respects your privacy. This Privacy Notice describes how we use your personal information and respect your privacy rights.
WHAT KINDS OF INFORMATION DO WE COLLECT?
We collect information as part of our business operations, to provide services to our customers, to offer customer support, and to fulfill legal and contractual obligations. You provide some of this data directly, such as when you complete an application for merchant services, submit an online form, contact customer support, or provide us physical documents. We also collect information through your interaction with our website (i.e., cookies) and through data obtained from third parties.
HOW WE USE INFORMATION
We use information that we collect for lawful purposes associated with the growth, maintenance and management of our business while also respecting your privacy. These uses include our internal operations and administration, communicating with you and fulfilling your requests, for advertising and marketing, and to improve, develop, enhance and otherwise provide our services.
HOW WE SHARE INFORMATION
We will only share your information with third parties that are directly involved in the approval process or implementation of your merchant account, including, but not limited to, processors, gateway providers, compliance managers, and surcharging software companies. We will never share your information with anyone that is not directly involved in your account as stated above, unless we are required by law, to respond to the legal process; to protect lives, and to protect our legal rights.
YOUR CHOICES & RIGHTS
Velocity respects your rights in how your personal information is used and shared. You may request access or corrections to your personal data and make choices about the kinds of marketing materials you receive (or choose not to receive marketing from us at all).
HOW TO CONTACT US
If you have questions or concerns about Velocity's privacy practices or to exercise any of your rights and choices as described in this notice, you can call us at 305-917-7000, submit a form on our website, or send us a certified letter to the following address:
Velocity Processing, LLC
12331 S.W. 3rd Street
Plantation, FL 33325
Velocity Processing is a registered Independent Sales Organization (ISO) / Member Service Provider (MSP) of Elavon, Inc. Georgia, a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN. Elavon has been processing electronic payments for 37 years and maintains an "A+" rating with the Better Business Bureau.
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