HELP & SUPPORT
Merchant accounts can be complex. There's processors, credit card machines, payment gateways, compliance, and surcharging software - just to name a few.
We can help! Let's guide you to the right place.
WHAT TYPE OF SUPPORT DO YOU NEED?
CREDIT CARD MACHINE
CREDIT CARD MACHINE
CREDIT CARD MACHINE
Credit card machine support is available 24/7. Call 800-725-1243 or use our interactive tool.
AUTHORIZE.NET
CREDIT CARD MACHINE
CREDIT CARD MACHINE
Authorize.Net gateway support is available by calling 877-447-3938 or through the Authorize.Net website.
CONVERGE
CREDIT CARD MACHINE
PAYMENTS INSIDER
Converge gateway support is available by calling 800-377-3962, option 2, then option 2, or through the Converge website.
PAYMENTS INSIDER
PAYMENTS INSIDER
PAYMENTS INSIDER
Payments Insider support is available by calling 800-725-1243 or through the Payments Insider website.
CARDX
PAYMENTS INSIDER
PCI COMPLIANCE
CardX support is available by calling 877-885-2097 or through the CardX website.
PCI COMPLIANCE
PAYMENTS INSIDER
PCI COMPLIANCE
PCI compliance support available by call 855-750-0747 or through the live chat on the PCI Compliance Manager website.
DO yOU NEED TO MAKE A CHANGE TO YOUR EXISTING MERCHANT ACCOUNT?
Don't see what you're looking for? Still need help? Call us at 305-917-7000.
Velocity Processing is a registered Independent Sales Organization (ISO) / Member Service Provider (MSP) of Elavon, Inc. Georgia, a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN. Elavon has been processing electronic payments for 37 years and maintains an "A+" rating with the Better Business Bureau.
"Visa", "MasterCard", "American Express", "Discover", "OptBlue", "Apple Pay", "VeriFone", "ARB", "CIM", "PulsePoint", "Global Learning Lab", and "CardX" are trademarks and/or service marks of their respective owners.
COPYRIGHT© 2008-2020 : VELOCITY PROCESSING, LLC