Merchant accounts can be complex. There's processors, credit card machines, payment gateways, compliance, and surcharging software - just to name a few.
We can help! Let's guide you to the right place.
Credit card machine support is available 24/7. Call 800-725-1243 or use our interactive tool.
Authorize.Net gateway support is available by calling 877-447-3938 or through the Authorize.Net website.
Converge gateway support is available by calling 800-377-3962, option 2, then option 2, or through the Converge website.
Payments Insider support is available by calling 800-725-1243 or through the Payments Insider website.
CardX support is available by calling 877-885-2097 or through the CardX website.
PCI compliance support available by call 855-750-0747 or through the live chat on the PCI Compliance Manager website.
Don't see what you're looking for? Still need help? Call us at 305-917-7000.
Velocity Processing is a registered Independent Sales Organization (ISO) / Member Service Provider (MSP) of Elavon, Inc. Georgia, a wholly owned subsidiary of U.S. Bancorp, Minneapolis, MN. Elavon has been processing electronic payments for 37 years and maintains an "A+" rating with the Better Business Bureau.